What Are Cookies
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences, understand how you use our platform, and improve your experience.
Cookies We Use
Essential Cookies
These cookies are necessary for the website to function and cannot be disabled.
- Session cookies: Keep you logged in during your session
- Security tokens: Protect against CSRF and other attacks
- Load balancer cookies: Route requests to the correct server
Analytics Cookies
We use these to understand how visitors interact with our site. All data is aggregated and anonymised.
- Page views and navigation paths: Help us improve content structure
- Feature usage: Tells us which parts of the product are most valuable
- Error tracking: Helps us identify and fix bugs faster
We use analytics only on first-party data. We do not sell analytics data to third parties.
Preference Cookies
- Theme preference: Remembers whether you prefer light or dark mode
- Language settings: Stores your regional preferences
- Display preferences: Saves UI customisations you've made
Authentication Cookies
When you sign in, we store a secure, encrypted authentication token. This:
- Expires after 30 days of inactivity (or on logout)
- Is HTTP-only and cannot be accessed by JavaScript
- Is tied to your specific device and browser
Consent and Preference Storage
At login, we ask you to acknowledge the strictly necessary cookies and browser storage required for the service. We store that acknowledgement locally so you do not have to confirm it on every sign-in from the same browser.
The cookie preferences panel lets you choose three storage levels:
- Strictly necessary storage: Required for login, session protection, load balancing, and remembering your cookie choice. This cannot be switched off inside the product.
- Preference storage: Remembers interface choices such as theme, sidebar state, Mevin panel state, and similar settings.
- Analytics storage: Helps us understand aggregate product usage and improve reliability. We do not use this for advertising.
Third-Party Cookies
We minimise third-party cookies. Currently, the only external cookies may come from:
- Google Analytics (if enabled): Anonymous usage statistics
- Razorpay: Payment processing for subscription management
We do not use advertising or tracking cookies from social media platforms.
Managing Cookies
Browser Controls
You can control cookies through your browser settings:
- Chrome: Settings → Privacy → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
Opting Out
- To opt out of analytics: Add
?no_analytics=1to any page URL, or contact us - Essential cookies cannot be disabled as they are required for the service to function
Impact of Disabling Cookies
Disabling essential cookies will prevent you from logging in and using the platform. Disabling analytics cookies has no impact on functionality.
Data Retention
| Cookie Type | Duration |
|---|---|
| Session | Until browser close |
| Authentication | 30 days |
| Preferences | 1 year |
| Analytics | 13 months |
Updates to This Policy
We may update this Cookie Policy as our platform evolves. Changes will be announced via email to registered users and noted at the top of this page.
Contact
For questions about our use of cookies, email: support@bidovate.co